Privacy policy

This Privacy Policy explains how SynergySoft ("we", "our", or "us") collects, processes, and protects your personal data when you visit our website at https://synergysoft.pro/ or use our services. We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with applicable data protection laws, including Thailand's Personal Data Protection Act (PDPA).
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or services.

1. PERSONAL DATA WE COLLECT
We may collect the following types of personal data:

• Information you provide directly: When you contact us via email, fill out a form, or request our services, we may collect your name, email address, phone number, and other information you choose to provide.
• Information collected automatically: When you visit our website, we may collect technical data such as your IP address, browser type, operating system, and information about your visit, including pages viewed and the time spent on each page.
• Information from third parties: We may receive information about you from public sources or third-party services, such as identity verification providers, to comply with legal obligations.

2. HOW WE USE YOUR PERSONAL DATA
We use your personal data for the following purposes:

• To provide and improve our services: We use your data to fulfill your requests, provide customer support, and improve the functionality of our website and services.
• For marketing purposes: With your consent, we may use your data to send you promotional materials, newsletters, and other marketing communications.
• For legal and compliance purposes: We may process your data to comply with legal obligations, such as anti-money laundering (AML) and know-your-customer (KYC) requirements.

3. SHARING YOUR PERSONAL DATA
We may share your personal data with the following parties:

• Third-party service providers: We may share your data with payment processors, KYC/AML providers, and other third-party services necessary to provide our services.
• Legal and regulatory authorities: We may disclose your data to comply with legal obligations or respond to lawful requests from government authorities.

4. DATA SECURITY
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

5. YOUR DATA PROTECTION RIGHTS
You have the following rights regarding your personal data:

• Right to access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can request that we correct any inaccurate or incomplete data.
• Right to erasure: You can request that we delete your personal data, subject to certain legal obligations.
• Right to object: You can object to the processing of your data for marketing purposes or other legitimate interests.

To exercise these rights, please contact us at info@synergysoft.pro

6. DATA RETENTION
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

7. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised version on our website. We encourage you to review this policy periodically to stay informed about how we protect your data.

8. CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
SynergySoft
Address: 11/2 P23 Building, Level 11, Soi Sukhumvit 23, Sukhumvit Road, North Klongtoey, Wattana, Bangkok, Thailand 10110
Phone: +972559661969
Email: info@synergysoft.pro